Cancer can be scary and dealing with the appointments, insurance requirements and expenses can be overwhelming. Our clerical staff is here to make this journey easier. Upon entering our office you will be greated by one of our receptionist. She will assist you with all of the necessary paperwork and notify to the lab and nursing staff of your arrival. Please be sure to bring your insurance card. Remember to notify us of any changes in your address, phone number, employer, and name changes. Kingsport Hematology Oncology Associates is proud to have an on site insurance coordinator to help make sense of all of your questions, concerns and needs you might encounter. Before leaving our office you will be assisted by our staff to make appointments and schedule testing as necessary. If you need assistance with forms for insurance, disability, etc we will be glad to help you. Please let us know if you need to modify your appointment in any way. Also, our medical records department is very willing to assist you in sending records as the need arises.